How Direct Mail Achieved 239% Growth During the Pandemic







Why Direct Mail Outperforms Digital Ads

Direct mail delivers the highest ROI for 84% of marketers, a surprising fact in the digital age when channels like paid ads and TikTok dominate conversations. For example, a local business reported 239% growth since the pandemic relying heavily on print mail. This outperformance stems from digital ad fatigue—73% of desktop users say online ads are their top frustration, and nearly one-third of internet users use ad blockers. Direct mail breaks through this noise by offering a tangible, less intrusive experience.

How To Modernize Direct Mail Campaigns

To leverage direct mail effectively, integrate digital tracking and personalization. Add QR codes that link to the same landing pages as your online ads to create seamless multi-channel journeys. Use custom URLs exclusive to each mailer for precise traffic attribution, just like you do with digital campaigns. Automate personalized print campaigns by connecting direct mail with your CRM, enabling salespeople to send targeted postcards without leaving their desks. This approach supports lookalike audiences and retargeting strategies, mirroring sophisticated digital marketing tactics.

How To Design Mail That Captures Attention

Avoid spammy mailers by focusing on clarity and visual appeal. Your headline must instantly convey the product or service and the problem it solves—clarity beats cleverness every time. Complement this with supportive graphics; for example, a dentist’s mailer should feature a bright, healthy smile. Use a contrasting call-to – action color to draw the eye immediately, even if designers resist this rule. Don’t forget to include a QR code or web address to guide recipients online and track engagement.



Why Cutting Marketing Budgets Harms Growth

Cutting marketing budgets during economic downturns is a costly mistake. During the 2008 mortgage crisis, one business cut its marketing spend and took nearly two years to recover pre-crisis performance levels. Marketing fuels the top of your sales funnel; slashing it reduces new customer acquisition. Experts warn against trimming marketing budgets even in uncertain times. For instance, PostcardMania’s CEO spends as much or more on marketing now as when she first started, emphasizing that consistent investment is key to sustained growth. ## What Business Leaders Should Remember About Marketing Spend. Business owners and CFOs should resist the urge to cut marketing when times get tough. Marketing drives revenue and brand visibility, so trimming budgets can stall growth. Instead, focus on smart, data-driven strategies that optimize spend and maximize ROI. As PostcardMania’s founder advises, maintaining or increasing marketing investment during downturns positions your business to thrive when conditions improve. The data supports this: companies that sustain marketing spend through recessions grow 3.5 times faster in recovery phases.

Cutting marketing budgets harms business growth recovery.